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How we work

We make it easy for you

Struggling to buy a new boiler online? The EBC process is quick, easy and couldn't be simpler. Let us do the work for you, find out more about the process today.

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ABOUT US
Our trusty team
Our Ethos

The Easy Boiler Company was founded by three gas engineers who felt that they could change the way people buy their new central heating boilers. 

Our ethos is simple, we supply A rated boilers with top rate installation at a price that wont break the bank.

With an easy to use online survey and finance available we can offer boilers and plans to suit everyone. 

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The Team The Team
KNOWLEDGE
Visit featured guide
Free Boiler Grants in the UK
Here we have everything you need to know about the boiler grants available in the UK to replace inefficient boilers in your home
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FAQ
We’ve got all the answers…
How does EBC work?

Here at the Easy Boiler Company, our mission is to ensure that buying a new boiler is made as easy as possible. We understand that people have busy lives and waiting around for salesmen to arrive for appointments just isn't practical, so we did something about it!

To break the process down, you answer a range of simple questions, we recommend the best boiler options to suit your needs, you either pay in full or apply for finance and then choose your install date. It’s that easy!

Are EBC fitters Gas Safe and OFTEC registered?

Yes. All of our engineers are Gas Safe registered & OFTEC registered, Licenced Ideal Boiler Installers & Official Worcester Bosch Accredited installers. We work to the highest of standards. Take a look at some of the team's work on the Easy Boiler Company Instagram page.

Gas Safe Registration No.651323

How do I keep up my warranty?

In order for your warranty to be upheld an annual service would be required, we will send you a reminder when yours is due.

Which lenders do EBC use?

We work with KANDOO,

Switcha Limited is authorised and regulated by the Financial Conduct Authority under reference number: 828963.

What cover do I get on my boiler?

All of our boilers will be covered by the manufacturer's warranty. The length of the warranty depends on the manufacturer, some can be as high as 10 years.

Can I pay monthly and how does it work?

Yes. If you decide to go for finance we give you the option to pay monthly at the end of the online service. Here you will be directed to our lending partner KANDOO, once finished you can pick your install date.

Can I change my installation date once the job has been booked in?

Yes. Customers can change their installation date 48 hours prior to the day of the appointment.

What do I do if my boiler breaks down?

In the unfortunate event of your boiler breaking down you can get in touch with Easy Boiler Company or go straight to the manufacturer, please have your paperwork at hand when calling in.

What does my warranty cover?

Your warranty completely covers your boiler, as long as it is serviced regularly.

Who does my annual service?

Anybody who has a gas safe registration can service your boiler.

Why replace my old boiler instead of getting it repaired?

Replacing your boiler eliminates the worry of breakdowns and high bills to fix it. When buying a new boiler they come with lengthy parts and labour warranty so if any problems do occur they will be repaired by the manufacturer at no cost as long as it is still in warranty and the service record is up to date.

What happens with my old boiler and rubbish?

All of our waste material is recycled in an environmentally friendly way.

What do I need to do before my fitter arrives?

Before the arrival of your engineer, we would ask you to make sure that the boiler, gas meter and water stop tap are all accessible. Our engineers will work with you though if you're struggling with heavy items.

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